At Aged Cork we offer a unique selection of exceptional wines and spirits from all over the world, and we always look forward working with you, and providing you with expert personal advise and professional customer service. Please don’t hesitate to contact us for immediate assistance, or browse answers to these commonly asked questions below.
To create an account with Aged Cork, please click on “Login” button, enter your e-mail and password, and click “Register”.
If you are not able to recall your password, please click on “Lost Your Password?” link, enter your username or e-mail address, and click “Reset Password”. If you still have difficulties accessing your account, please contact us.
Yes. To place an order with Aged Cork you must have an account with us, and provide your billing and shipping information during check out. To create an account please see “How do I create an account?”.
To place an order on our website you must be at least 21 years of age. All first time customers are required to submit by e-mail a copy of the government issued ID for our records. An adult signature is required to receive all deliveries.
We offer shipping services to several states. If you are unsure whether alcohol can be shipped to your state please contact us.
Yes! We would be delighted to gift wrap your order and include a note. Just enter your message in the comments section and the time of checking out your order.
Yes! We specialize in unique and hard to find items, and would be glad to fulfill your special order request for an item you currently do not see in our online inventory. Please contact us, and we will do our best to accommodate you.
The shipping rates are provided at check out, and they are based on the shipping method, number of bottles ordered, overall value, and traveling distance. The shipping rates include the cost of shipping materials. For more information please visit our Shipping And Returns page.
Yes, we are required to collect sales tax on all purchases. In addition, a product management fee of 1.6% of the purchase price is applied to all orders.
At Aged Cork we take extra care to ensure that your order arrives in perfect condition, and use only specialized shipping containers. However, all orders are shipped via an independent carrier service, so insurance is added to all shipments in an event of damage during transit. If your order is damaged, please contact us as soon as possible, and we will notify the carrier and file a claim on your behalf. We will then replace your items and reship the package.
Aged Cork is not responsible for any damage due to weather.
As per New York State law, we are unable to accept returns. If you order arrived damaged, please refer to “What if my order arrived damaged?” section.
If you wish to change or cancel your order after it has been placed, please contact us as soon as possible, and we will do our best to accommodate your request, as long as your order has not yet been fulfilled. A 10% restocking and processing fee is applied to all cancelled orders.
As per New York State law, we are unable to accept returns. If your order arrived damaged, please see “What if my order arrived damaged?” section.
If you wish to change or cancel your order after it was placed, please contact as soon as possible, and we will do our best to accommodate your request as long as it has not yet been fulfilled. There is 10% processing and restocking fee for all cancelled orders.
As per New York State law, we are unable to accept returns. If your order arrived damaged, please see “What if my order arrived damaged?” section.
If you wish to change or cancel your order after it was placed, please contact as soon as possible, and we will do our best to accommodate your request as long as it has not yet been fulfilled. There is 10% processing and restocking fee for all cancelled orders.